A key example of a prebuilt _______ service many companies use is a Software as a Service (SaaS) platform.

A key example of a prebuilt _______ service many companies use is a Software as a Service (SaaS) platform.

• A. Manual
• B. Digital
• C. Automatic
• D. Physical

Answer: (B)

SaaS is a digital, cloud-based way of delivering software. It’s prebuilt software that users access over the internet rather than install on their own machines, which is why the term digital fits best. It isn’t manual, because it doesn’t rely on human labor to operate; it isn’t physical, since there’s no traditional hardware you own as part of the service. While apps in SaaS environments often update automatically, that automatic aspect is a feature of how the software is delivered, not the defining type of service, which is that it’s a digital, online offering.

SaaS is a digital, cloud-based way of delivering software. It’s prebuilt software that users access over the internet rather than install on their own machines, which is why the term digital fits best. It isn’t manual, because it doesn’t rely on human labor to operate; it isn’t physical, since there’s no traditional hardware you own as part of the service. While apps in SaaS environments often update automatically, that automatic aspect is a feature of how the software is delivered, not the defining type of service, which is that it’s a digital, online offering.